Shipping Policy
Thanks for supporting Mountain Weekend Co. Here's everything you need to know about how and when your order ships.
Order processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). During drop launches, processing may take up to 5 business days. You'll receive a confirmation email when your order is placed and a second email with tracking once it ships.
Shipping methods & rates (United States)
All orders ship via USPS. At checkout you'll see:
- Standard — $7.99 flat (free on orders over $100). Ships USPS Ground Advantage, typically 3–5 business days in transit.
- USPS Priority Mail — calculated live at checkout, typically 1–3 business days in transit.
- USPS Priority Mail Express — calculated live at checkout, overnight to most U.S. addresses.
Priority Mail and Priority Mail Express rates are calculated by USPS based on your address, package weight, and dimensions, so the exact price shows at checkout.
Overnight cutoff
For Priority Mail Express (overnight), orders must be placed before 12 PM MT to ship the same business day. Orders placed after 12 PM MT, or on weekends/holidays, ship the next business day.
Transit times
Transit times are USPS estimates and begin after your order is processed and handed to the carrier — they don't include our processing time. Delivery estimates aren't guaranteed and can be affected by weather, holidays, or carrier delays.
International shipping
We ship internationally via USPS at rates calculated at checkout, plus a small handling fee. Duties, taxes, and customs fees are the responsibility of the customer and are not included in the shipping cost. Delivery times vary by destination and customs processing.
Tracking
A tracking number is emailed as soon as your order ships. Please allow up to 24 hours for tracking to update after you receive it.
Wrong or incomplete addresses
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an address entered incorrectly. If you catch a mistake, email us right away and we'll do our best to correct it before the order ships.
Lost, stolen, or damaged packages
If your tracking shows delivered but you can't find your package, please check with neighbors and your local carrier first. For packages lost or damaged in transit, contact us within 14 days of the delivery date and we'll help make it right.
Questions?
Email us at support@mountainweekendco.com and we'll get back within 1–2 business days.